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communication  // Posts tagged as "communication"

Good Customer Service Is About Listening, Not Broadcasting

Say you have comment cards in your restaurant. People sparsely write on them, but most of the comments written are something to the order of, “food was great,” or “the food sucked.” So, as a business owner, you tend to ignore them. But what if one day you finally got a comment card that gave...

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08 Jul Posted by in Technology | Comments

Why E-mail Sucks and 3 Ways We Need to Improve It

Let me get this out of the way: I don’t like e-mail. And this is coming from someone that might respond to only a handful a day. I know people that easily spend hours upon hours reading to and responding to lengthy e-mails not because they want to but because they have to. To put...

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01 Apr Posted by in Marketing | Comments

Texting Can Make You Money – Find Out How!

Retail Stores, Restaurants & Bars, Events & Venues, Recreation, Gyms, Real Estate, Schools, virtually businesses of ALL Kinds…..please read this statement below: Text messages have a more than thirty percent response rate making it the most effective way of marketing. Send out your messages for daily, weekly or monthly events and watch your industry grow....

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